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Going to casualty / after-hours

You are heading to casualty or an after-hours clinic.

Question 1 of 4benefit checklist

Answer only what you know. The checklist will focus on what to confirm next.

Please do not enter your ID number, medical aid member number, full address, or highly sensitive clinical details. A general description is enough.

Important: This is general educational guidance to help you navigate your medical aid — not medical, legal, broker, or financial advice, and not a guarantee of any claim outcome. Always confirm benefits, authorisation, and cover directly with your scheme, provider, or an accredited broker.

If you have urgent symptoms, seek medical care immediately. Call 10177 (ambulance) or 112 from a mobile phone.