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Sources & limitations

What the MVP is grounded in, and what it cannot know

This tool is designed for medical aid literacy and navigation. It helps you prepare better questions; it does not replace direct confirmation from your scheme, provider, or accredited broker.

Last reviewed: June 2026

Public education resources

The MVP is grounded in public medical aid education resources, including Council for Medical Schemes guidance and public scheme documents.

No live scheme integration

The tool is not connected to any scheme system and does not read your personal policy, claims, authorisations, or balances.

Confirmation still matters

It cannot confirm personal benefits, available balances, authorisation status, claim outcomes, or whether a provider is in network for your plan.

Important limits

Always confirm your own position

This MVP cannot confirm your personal benefits, balances, authorisation status, provider network status, PMB status, or claim outcome. It does not connect to live scheme systems. Always confirm directly with your medical scheme, healthcare provider, or accredited broker.

  • No diagnosis or treatment advice.
  • No claim guarantee or prediction.
  • No scheme switching, broker, legal, or financial advice.
  • No live confirmation of benefits, limits, balances, authorisations, networks, or claim outcomes.
  • Public documents can change, and scheme rules can differ by plan and year.

Important: This is general educational guidance to help you navigate your medical aid — not medical, legal, broker, or financial advice, and not a guarantee of any claim outcome. Always confirm benefits, authorisation, and cover directly with your scheme, provider, or an accredited broker.

If you have urgent symptoms, seek medical care immediately. Call 10177 (ambulance) or 112 from a mobile phone.