Case intake

My claim was rejected

Understand why and what to do next.

Question 1 of 6benefit checklist

Answer only what you know. The checklist will focus on what to confirm next.

Please do not enter your ID number, medical aid member number, full address, or highly sensitive clinical details. A general description is enough.

Do you know the rejection reason? (paste it if you have it)

Please do not enter your ID number, medical aid member number, full address, or highly sensitive clinical details. A general description is enough.