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Emergency first

I need emergency care

If severe symptoms are present, do not use this tool before seeking urgent care. Get medical help first; benefit questions can wait until care is underway.

Important: This is general educational guidance to help you navigate your medical aid — not medical, legal, broker, or financial advice, and not a guarantee of any claim outcome. Always confirm benefits, authorisation, and cover directly with your scheme, provider, or an accredited broker.

If you have urgent symptoms, seek medical care immediately. Call 10177 (ambulance) or 112 from a mobile phone.